Frequently asked questions
Explore the FAQs to ensure you're well-prepared to embark on your rental journey with us.
Celebrate your culture in style with our curated collection of traditional wear.
EmilyAtlanta, GAI rented a black&white men dress for my sister’s wedding, and everyone thought it was custom-made for me. The delivery was fast, the dress was clean and well-packaged, and the return process was super easy. I’ll definitely be renting again for future events!
SarahDallas, TXThe dress I rented was elegant and fit perfectly. It made me feel so connected to my roots while looking modern and stylish. Highly recommend to anyone who wants to show up looking great at a cultural event without the stress.
EricPortland, MEwas nervous about renting clothes online, but everything arrived exactly as picture, and even better in person! The team was so helpful when I had sizing questions, and the fabric quality was excellent. It made my cousin’s wedding extra special.
JustinSeattle, WAI rented traditional wear for a family event and was really impressed by the quality and service. Although the standard rental is for 2 days, I called to ask if I could keep it a bit longer, and they were super flexible and understanding. They made the whole process easy and stress-free. Highly recommend!
Explore the FAQs to ensure you're well-prepared to embark on your rental journey with us.
Our fashion rental process is simple and convenient. First, browse our extensive collection of designer clothing and accessories. Once you've found the perfect item, select your rental duration, ranging from a few days to several weeks. Add the item to your cart and proceed to checkout. We'll ship the item to your doorstep, and you can enjoy wearing it for the specified rental period. When you're done, return it using the prepaid shipping label provided. We take care of cleaning and maintenance so you can sit back, relax, and enjoy the latest fashion trends without the commitment of buying
Accidents can happen, and we understand that. Please notify us immediately if you accidentally damage or stain. We have a dedicated team to assess and handle such situations. Depending on the damage or stain extent, you may incur additional charges, which will be communicated to you. We strongly recommend reviewing our rental agreement for specific terms and conditions regarding damage and stains. We take great care to maintain the quality of our items, so we appreciate your honesty and timely reporting of any issues.
Absolutely! If you rent an item and find that you can't bear to part with it, you can purchase it. Contact our customer support team, and they will assist you in converting your rental into a purchase. In most cases, a portion of your rental fees can be applied toward the purchase price, making it an even better deal. Just keep in mind that the item's availability for purchase may vary, so it's a good idea to inquire as soon as you decide to keep it.