FREQUENTLY ASKED QUESTIONS
Expert insights to a flawless event
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Choose the clothes you want, then check if it is available for the dates you want to rent them then place an order.
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Your clothes will be delivered at least 2 days before your event.
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Inside your package, you’ll find everything you ordered, along with a return checklist and a prepaid return label.
Please take a moment to:- Review the checklist and confirm all items are included.
- Keep the checklist and return label safe, as you’ll need them when it’s time to send the items back.
Enjoy your rental and feel free to contact us if anything is missing!
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A prepaid return label is included in the original box. Simply pack the item, attach the label, and drop it off at your nearest USPS location. No need to worry about return shipping costs it’s all covered!
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We understand accidents happen more often than you’d think. If an item is lost or damaged, simply return the remaining items in your order. A portion of your security deposit will be deducted based on the value of the missing or damaged item.
If you have any questions or want to report an issue, feel free to reach out, we’re here to help.